KENIT strives to provide an amazing shopping experience and pleasant customer service. We do not exercise cash refund, however we gladly accept returns for exchange with the following conditions:
- Item is not used, washed, damaged, and has not been altered with the original tags attached
- Exchange is initiated within 10 days of delivery
- Subjected to stock availability
- Only applicable for normal price items (sale items are final & non-exchangeable)
- Handling fee of RM12 is chargeable
To proceed with the exchange, please click here.
If you have further enquiries, don’t hesitate to reach us at info@kenitkid.com
DAMAGES & ISSUES
In an implausible event, our team might overlook some details by processing your order incorrectly, or you received damaged / defective item. In this situation, we are pleased to replace the item or accept it returned for a full refund. Kindly contact us for assistance.